Shipping policy

Orders are shipped from Germany using DHL and/or Deutsche Post, depending on the size, weight and destination of the order.

Shipping Costs

Shipping costs are calculated at checkout based on the destination, size and weight of your order.

Estimated Delivery Times

Germany:
3–6 business days

European Union:
7–10 business days

Non-EU:
Delivery times vary depending on the destination and customs processing.

The stated delivery times include order preparation and shipping time and are estimates unless otherwise stated on the product page.

Tracking

Where tracking is included in the selected shipping method, tracking information will be provided after dispatch.

Customs & Import Charges

For deliveries outside the European Union, customs duties, import taxes or other charges may apply.

Unless stated otherwise at checkout, these charges are the responsibility of the recipient.

Questions

For shipping questions, please contact me at: shopify@charleneperuchi.com